At Excera Wireless Solutions, we pride ourselves on building long-term relationships with our customers – which means we offer a comprehensive list of support services after initial install and commissioning.
You might choose a managed services model, where we take over some or all of the monitoring, maintenance and incident response across your communications architecture. Or you might choose to contact us on a project by project basis, bringing us in for training or troubleshooting.
Our support services are tailored to the individual requirements of our customer and are measured by Service Level Agreements. Our team of support specialists is on hand 24/7 to ensure your always-on networks remain this way.
3rd Floor,Jiada R&D Building,No.5 Songpingshan Road,Shenzhen,Guangdong,China